Terms of service

Last updated: September 2026
Welcome to VELUVIA BEAUTY. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to these terms.
1. General
VELUVIA BEAUTY operates this online store to provide customers with carefully selected beauty, personal care, home, and lifestyle products.
By using our website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use our website.
2. Products and Pricing
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, colors, measurements, and product appearance may vary slightly from the images shown on our website.
Prices and product availability may change at any time without notice.
3. Orders
When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.
VELUVIA BEAUTY reserves the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other circumstances that may affect the order.
4. Payments
All payments must be successfully processed before an order is fulfilled.
We accept the payment methods available at checkout. Payment information is processed securely through our payment providers, and VELUVIA BEAUTY does not directly store your full payment card information.
5. Shipping
Orders are processed and shipped according to the shipping options available at checkout.
Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, or other circumstances outside our control.
Once an order has been shipped, delays caused by the carrier are outside of VELUVIA BEAUTY's control.
6. Returns and Refunds
Returns and refunds are subject to our Refund and Return Policy.
Customers are responsible for reviewing our return policy before placing an order.
7. Order Cancellations
If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or fulfillment.
8. Website Use
You agree not to misuse our website, attempt to gain unauthorized access to our systems, interfere with website functionality, or use our website for unlawful purposes.
All content on this website, including text, graphics, logos, images, and design elements, belongs to or is used by VELUVIA BEAUTY and may not be copied or reproduced without permission.
9. Third-Party Services and Links
Our website may contain links or integrations with third-party services. VELUVIA BEAUTY is not responsible for the content, policies, or practices of third-party websites or services.
10. Limitation of Liability
To the extent permitted by applicable law, VELUVIA BEAUTY shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
Nothing in these Terms of Service limits any rights or protections that cannot legally be excluded under applicable law.
11. Changes to These Terms
VELUVIA BEAUTY may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about these Terms of Service, please contact us through the contact information provided on our website.
Thank you for being part of the VELUVIA BEAUTY family.