Shipping policy

Last updated: September 2026
At Veluvia Beauty, we want your shopping experience to be simple and stress-free. Below you’ll find important information about how we process and ship your orders.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times may vary depending on your location, shipping method, and the availability of the product.
Typical delivery times are approximately 5–10 business days after the order has been processed.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your order and delivery location.
From time to time, Veluvia Beauty may offer free shipping promotions or other shipping discounts.
Order Tracking
Once your order has shipped, you may receive a tracking number by email. Please allow some time for the tracking information to become active after the carrier receives your package.
Incorrect or Incomplete Address
Please make sure your shipping information is correct before completing your purchase.
Veluvia Beauty is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If a package is returned to us because of an incorrect address, additional shipping charges may apply for reshipment.
Lost, Damaged, or Delayed Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at veluviabeauty@gmail.com so we can assist you.
For damaged packages, we recommend taking photos of the package and the product and contacting us as soon as possible.
Questions
If you have any questions about your order or shipping, please contact us:
Email: veluviabeauty@gmail.com
Thank you for choosing Veluvia Beauty. We truly appreciate your support and are happy to have you as part of our community.